Search
You will find the standard search in the top right-hand corner above the navigation. Our search recognises your search term, even if you have committed yourself.
You will find the advanced search in the lower part of our shop or if you use the standard search. On the search page, click on the field "advanced search".
Customer Service
Juvenilis is at your disposal by telephone from 09:00 to 18:00 on +49 (571) 784 60 81-0. You can reach us at any time at support@juvenilis.de for questions or suggestions. We are guaranteed to reply within 24 hours on weekdays.
Delivery and shipment tracking
All products in our shop can be delivered directly (exceptions can be found in the article description)
We use shipping by AMAZON.
Due to the first-class logistics we can guarantee you a fast delivery.
You buy the products directly from us. AMAZON stores, packs and ships our articles throughout Europe.
As soon as your package has been handed over to the shipping department, you will receive a shipping confirmation with a tracking code that allows you to track the status of your shipment.
User account
Creating a user account has many advantages for you.
You will not need to re-enter your billing and delivery address for your next purchase.
Under your user account you can view your current and past orders at any time and download your invoices and credit notes.
You will also find a shipment tracking of your current order under your orders.
Security
We always treat your data with the utmost care and confidentiality. For further information please refer to our privacy policy
Newsletter
We send out free newsletters at regular intervals. These will inform you about discount campaigns, products and what has been done in the field of anti-aging research and development.